Accessibility
George R. Brown Convention Center |
Hilton Americas Houston |
Holiday Inn Express Hotel and Suites Downtown Convention Center |
Courtyard by Marriott Houston Downtown │
Residence Inn by Marriott Houston Downtown Hotel │
Hyatt Regency Houston │
Four Seasons Hotel Houston │
Inn at the Ballpark │
Transportation |
Mobility Aids │
Additional Resources
GEORGE R. BROWN CONVENTION CENTER
1001 Avenida de las Americas
Houston, Texas 77010
800-427-4697
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Level 1:
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Exhibit Halls C-E (General Sessions and Expo)
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Level 2:
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Registration Area
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Level 3:
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Meeting Rooms
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Entrances
AOTA primarily will be using the south side of the Convention Center. The south side doors will be used by those coming from the Hilton Americas, Holiday Inn Select, Marriott Courtyard, Residence Inn, Four Seasons, and Hyatt Regency. The north doors will be used by those coming from the Inn at the Ballpark. Automatics doors are located at all entrances. The Convention Center is connected to the Hilton Americas at both the second and third floors.
Elevators
There are elevators located throughout the Convention Center that allow access to all levels.
All elevators are equipped with raised/braille designation at the cabin controls and on the door jambs. The highest controls are 47". There is an auditory signal at each level but no verbal cue. The public elevators will accommodate two scooters or wheelchairs.
Signage
Informational and directional signage is located overhead. Signs indicating meeting rooms and restrooms are on the walls adjacent to the doorways and have raised/braille designation.
Meeting Rooms
All meeting rooms are wheelchair accessible. The actual arrangement of meeting room seating will be coordinated by AOTA. Doors typically remain open during meetings. All doors have lever handles. There is low-pile carpeting throughout the meeting rooms.
Restrooms
All restrooms have at least one wheelchair-accessible stall with at least a 60" turning radius. All restrooms have sinks with automatic controls. The sinks are 30" high.
Telephones & Alarm Systems
There are limited public phones in the Convention Center.
The alarm system in the Convention Center has both auditory and visual components. Convention Center staff will direct attendees in the event of an emergency.
Drinking Fountains
There are numerous drinking fountains throughout the facility with high–low fountains at all locations. The drinking fountains are 33".
Service Animals
There is a grassy area located directly across the street from the Convention Center in the Discovery Green.
Parking
The Convention Center has a 1,600-space parking garage located at the corner of Polk Street and Avenida de las Americas. It is connected to the Convention Center and the Hilton Americas by skywalks on Level 2. The garage is open 24 hours per day, 7 days a week, and rates are based on the amount of time spent parked.
Directly across from the Convention Center is the Discovery Green park. Discovery Green has a 650-car underground parking garage that also is open 24 hours per day, 7 days a week. Rates vary.
Open-air lots will need to be used for parking conversion vans requiring more than 94" clearance. Information on those lots can be found here.
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HILTON AMERICAS HOUSTON
1600 Lamar Street
Houston, Texas 77010
713-739-8000
Distance from the George R. Brown Convention Center: Connects on the 2nd and 3rd levels
Pluses: The Hilton Americas is the Conference Headquarters hotel and the closest one to the Convention Center. Access to the Convention Center is from the 2nd and 3rd floors of the Hilton Americas. There are automatic doors on both levels.
Minuses: AOTA is currently working with the management of the Hilton Americas to shorten the desks in the roll-in shower rooms. Current desk configuration only allows 22" clearance between the bed and the desk. This does not allow access to the windows for anyone who uses a wheelchair or scooter for mobility.
Accessible Guest Rooms
There are 21 rooms categorized as accessible at the Hilton Americas. The guest floor hallways are 69" wide. The following accommodations are available:
- Wide doorways (33") and lever hardware
- High and low (48") peepholes
- Decreased pressure to open doors
- Low-pile carpeting and tile in the bathroom
- Closets with raised and lowered clothes bars
- Lowered temperature control unit
- Table lamps with controls at bases
- Raised electrical outlets
- King-size beds
- Minimized clutter
- Elevated toilets—18" high
- Roll-under sinks with lever faucets
- Wall-mounted grab bars at toilet, tub, and shower area
- Handheld showers
- Roll-in showers in 9 rooms (see note above about access to windows)
- Tub benches and shower chairs, upon request
- TDD kits with TDDs and light-activated alarm systems, upon request
- All but one are nonsmoking rooms
- Nine of the accessible rooms have adjoining rooms
- Safety deposit box is located in the armoire
Entrance
The main entrance to the hotel is on Lamar Street. There is a power door with graded ramp. There is 24-hour coverage from bellmen to assist with luggage.
Lobby
The hotel lobby is just inside the Lamar Street entrance. A portion of the registration counter is not wheelchair accessible. Staff will come around to assist as needed. Floor plans of the hotel layout should be requested at registration check-in if desired because they are not automatically available in the guest rooms.
Smoking is not permitted in public areas of the hotel.
Public Restrooms
All restrooms have one wheelchair-accessible stall with at least a 60" turning radius. All restroom sinks have automatic controls. Sink height is 29" with insulated pipes.
Meeting Rooms
All meeting rooms are wheelchair accessible. The actual arrangement of meeting room seating will be coordinated by AOTA. Doors typically remain open during meetings.
Telephones
A TDD is available at the front desk.
Elevators
All elevators are equipped with raised/braille designation at the cabin controls and on the door jambs. There is an auditory signal at each level but not a verbal cue. The elevators will accommodate two scooters or wheelchairs.
Restaurant/Bar Facilities
There is accessible seating in all restaurants.
Service Animals
There is a grassy area in the Discover Green, which is located across the street from the Hilton Americas.
Parking
The parking garage entrance is on the corner of Polk and Jackson. The parking garage is shared with the Convention Center. There is a 98" clearance for conversion vans. Valet parking is available for a higher rate.
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HOLIDAY INN EXPRESS HOTEL AND SUITES DOWNTOWN CONVENTION CENTER (Student Hotel)
1810 Bell Street
Houston, Texas 77003
877-211-3289
Distance from the George R. Brown Convention Center: 2 blocks; 5 minute walk
Pluses: The Holiday Inn Express is the second-closest hotel to the Convention Center. There is a free continental breakfast available each morning.
Minuses: Only 6 rooms are categorized as fully accessible.
Accessible Guest Rooms
Six rooms are categorized as accessible at the Holiday Inn Express. The guest floor hallways are 72" wide. The following accommodations are available:
- Wide doorways (34") and lever hardware
- High and low peepholes
- Decreased pressure to open doors
- Low-pile carpeting and tile in bathroom
- Table lamps with controls at bases
- There are no lowered clothes bars
- Lowered temperature controls on floor units
- TDD kits with TDDs and light-activated alarm systems, upon request
- Queen-size beds
- Minimized clutter
- Elevated toilets—18" high
- Roll-under sinks with lever faucets
- Handheld showers
- Wall-mounted grab bars at toilet, tub, and shower area
- Roll-in showers in 3 rooms
- Tub benches and shower chairs, upon request
- Four of the accessible rooms are nonsmoking rooms
- Safety deposit box is at the front desk
Entrance
The main entrance is from the parking lot in front. There is an automatic door with a graded ramp. There is 24-hour coverage from bellmen to assist with luggage.
Lobby
Once inside the entrance, the registration counter is to the left. There is a lowered portion at the registration counter. Floor plans of the hotel layout should be requested at registration check-in if desired because they are not automatically available in the guest rooms.
Public Restrooms
The male restroom has one wheelchair accessible stall with at least a 60" turning radius. The female restroom does not. All faucets have lever handles. Sink height is 29" with insulated pipes.
Meeting Rooms
AOTA will not be using meeting rooms at the Holiday Inn Express.
Telephones
A TDD is available at the front desk. There are no public phones.
Elevators
All elevators are equipped with raised/braille designation at the cabin controls and on the door jambs. There is an auditory signal at each level but not a verbal cue. The elevators will accommodate two scooters or wheelchairs.
Restaurant/Bar Facilities
There is a free continental breakfast each morning in the seating area off of the main lobby.
Service Animals
There is a grassy area outside of the main entrance for service animals.
Parking
The parking is all open-air lot. There is no charge for parking. Accessible spaces are marked.
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COURTYARD BY MARRIOTT HOUSTON DOWNTOWN
916 Dallas Street
Houston, Texas 77002
832-366-1600
Distance from the George R. Brown Convention Center: 7 blocks; 12 minute walk
Minuses: Valet parking only.
Accessible Guest Rooms
There are 13 rooms categorized as accessible at the Courtyard by Marriott. The guest floor hallways are 62" wide. The following accommodations are available:
- Wide doorways (35") and lever hardware
- High and low (48") peepholes
- Decreased pressure to open doors
- Low-pile carpeting and tile in bathroom
- Closets with lowered (45") clothes bars
- Elevated toilets—18" high
- Roll-under sinks with lever faucets
- Wall-mounted grab bars at toilet and tub areas
- Handheld showers
- King-size beds
- Tub benches and shower chairs, upon request
- Roll-in showers are in 2 rooms
- TDD kits with TDDs and light-activated alarm systems, upon request
- All are nonsmoking rooms
- Four of the accessible rooms have an adjoining room
- Safety deposit box is located at the front desk
Entrance
The main entrance to the hotel is on Dallas Street. There is an automatic door. There is 24-hour coverage from bellmen to assist with managing luggage.
Lobby
The hotel lobby is directly inside the front entrance. There is a lowered portion at the registration counter. Floor plans of the hotel layout should be requested at registration check-in if desired because they are not automatically available in the sleeping rooms.
Public Restrooms
All restrooms have one wheelchair-accessible stall with at least a 60" turning radius. All sinks have lever handle controls. Sink height is 29" with insulated pipes.
Meeting Rooms
AOTA will not be using meeting rooms at the Courtyard by Marriott.
Telephones
A TDD is available at the front desk. There are no public phones.
Elevators
All elevators are equipped with raised/braille designation at the cabin controls and on the door jambs. There is an auditory signal at each level but not a verbal cue. The elevators will accommodate two scooters or wheelchairs.
Restaurant/Bar Facilities
The restaurant has accessible seating.
Service Animals
There is a grassy area at the main entrance for service animals.
Parking
Parking is valet only.
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RESIDENCE INN BY MARRIOTT HOUSTON DOWNTOWN HOTEL
904 Dallas Street
Houston, Texas 77002
832-366-1000
Distance from the George R. Brown Convention Center: 7 blocks; 12 minute walk
Pluses: There is a free continental breakfast available each morning. Kitchens are included with each room.
Minuses: Valet parking only.
Accessible Guest Rooms
Fourteen rooms are categorized as accessible at the Residence Inn by Marriott Houston Downtown Hotel. The guest floor hallways are 59" wide. The following accommodations are available:
- Wide doorways (33") and lever hardware
- High and low (45") peepholes
- Decreased pressure to open doors
- Low-pile carpeting and tile in bathroom
- Closets with lowered (48") clothes bars
- Toilet is 18" high
- Roll-under sinks with lever faucets
- Wall-mounted grab bars at toilet and tub areas
- Handheld showers
- Queen-size beds
- Tub benches and shower chairs, upon request
- Roll-in shower in one room
- TDD kits with TDDs and light-activated alarm systems, upon request
- All are nonsmoking rooms
- None of the accessible rooms have adjoining rooms
- Two of the accessible rooms are two-bedroom suites
- Each room includes a kitchen
- Safety deposit box is located at the front desk
Entrance
The main entrance to the hotel is on Dallas Street. There is an automatic door. There is a graded ramp with railings up to the front entrance.
Lobby
The hotel lobby is directly inside the front entrance. There is no lowered portion at the registration counter. Floor plans of the hotel layout should be requested at registration check-in if desired because they are not automatically available in the sleeping rooms.
Public Restrooms
All restrooms have one wheelchair-accessible stall with at least a 60" turning radius. All sinks have lever handle controls. Sink height is 29" with insulated pipes.
Meeting Rooms
AOTA will not be using meeting rooms at the Residence Inn by Marriott Houston Downtown Hotel.
Telephones
A TDD is available at the front desk. There are no public pay phones.
Elevators
All elevators are equipped with raised/braille designation at the cabin controls and on the door jambs. There is no floor announcement. The elevators will accommodate two scooters or wheelchairs.
Restaurant/Bar Facilities
The restaurant area has accessible seating.
Service Animals
There is a grassy area by the front of the property for service animals.
Parking
Parking is valet only.
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HYATT REGENCY HOUSTON
1200 Louisiana Street
Houston, Texas 77002
713-654-1234
Distance from the George R. Brown Convention Center: 10 blocks; 15 minute walk
Minuses: Longest distance to the Convention Center. Valet parking only.
Accessible Guest Rooms
Twenty rooms are categorized as accessible at the Hyatt Regency Houston. The guest floor hallways are 62" wide. The following accommodations are available:
- Wide doorways (34") and lever hardware
- High and low peepholes
- Decreased pressure to open doors
- Low-pile carpeting and tile in bathroom
- Closets with lowered (45") clothes bars
- Toilet is 15" high
- Roll-under sinks with lever faucets
- Wall-mounted grab bars at toilet and tub areas
- Handheld showers
- King-size beds
- Tub benches and shower chairs, upon request
- Roll-in showers in 11 rooms
- TDD kits with TDDs and light-activated alarm systems, upon request
- All accessible rooms are nonsmoking
- All accessible rooms have adjoining rooms
- Safety deposit box is located in the armoire
Entrance
The main entrance to the hotel is on Louisiana Street. There is an automatic door. There is 24-hour coverage from bellmen to assist with luggage.
Lobby
A portion of the registration counter is wheelchair accessible (34" high). Floor plans of the hotel layout should be requested at registration check-in if desired because they are not automatically available in the sleeping rooms.
Public Restrooms
All restrooms have one wheelchair-accessible stall with at least a 60" turning radius. All sinks have lever handle controls. Sink height is 29" with insulated pipes.
Meeting Rooms
AOTA will not be using meeting rooms at the Hyatt Regency Houston.
Telephones
A TDD is available at the front desk. There are no public pay phones.
Elevators
All elevators are equipped with raised/braille designation at the cabin controls and on the door jambs. There is an auditory signal at each level but not a verbal cue. The elevators will accommodate two scooters or wheelchairs.
Restaurant/Bar Facilities
The eating areas have accessible seating.
Service Animals
There is a grassy area outside the side entrance, across Smith Street, for service animals.
Parking
Parking is valet only.
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FOUR SEASONS HOTEL HOUSTON
1300 Lamar Street
Houston, Texas 77010
713-650-1300
Distance from the George R. Brown Convention Center: 3 blocks; 5 minutes
Minuses: Valet parking only.
Accessible Guest Rooms
Four rooms are categorized as accessible at the Four Seasons Hotel Houston. The guest floor hallways are 65" wide. The following accommodations are available:
- Wide doorways (32") and lever hardware
- High and low peepholes
- Decreased pressure to open doors
- Low-pile carpeting and tile in bathroom
- Toilet is 15" high
- Roll-under sinks with twist faucets
- Wall-mounted grab bars at toilet and tub areas
- Handheld showers
- King-size beds
- Tub benches and shower chairs, upon request
- All accessible rooms have roll-in showers
- TDD kits with TDDs and light-activated alarm systems, upon request
- All accessible rooms are nonsmoking
- No accessible rooms have adjoining rooms
- Safety deposit box is located at the front desk
Entrance
The main entrance to the hotel is on Lamar Street. There is no automatic door. There is 24-hour coverage from the front desk to assist with opening the doors and managing luggage.
Lobby
There is no lowered portion at the registration counter. Floor plans of the hotel layout should be requested at registration check-in if desired because they are not automatically available in the sleeping rooms.
Public Restrooms
All restrooms have one wheelchair-accessible stall with at least a 60" turning radius. All sinks have lever handle controls. Sink height is 32".
Meeting Rooms
AOTA will not be using meeting rooms at the Four Seasons Hotel Houston.
Telephones
A TDD is available at the front desk. There are no public pay phones.
Elevators
All elevators are equipped with raised/braille designation at the cabin controls and on the door jambs. There is no floor announcement. The elevators will accommodate two scooters or wheelchairs.
Restaurant/Bar Facilities
The dining area has accessible seating.
Service Animals
There is a grassy area by the front of the property for service animals.
Parking
Parking is valet only.
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INN AT THE BALLPARK
1520 Texas Avenue
Houston, Texas 77002
713–228-1520
Distance from the George R. Brown Convention Center: 3 blocks; 6 minute walk
Minuses: Valet parking only
Accessible Guest Rooms
One room categorized as accessible at the Inn at the Ballpark has been made available for AOTA attendees. The guest floor hallways are 65" wide. The following accommodations are available:
- Wide doorways (33") and lever hardware
- High and low peepholes
- Decreased pressure to open doors
- Low-pile carpeting and tile in bathroom
- Toilet is 17" high
- Roll-under sinks with lever faucets
- Wall-mounted grab bars at toilet and tub areas
- Handheld showers
- King-size bed
- Tub benches and shower chairs, upon request
- Accessible room has a roll-in shower
- TDD kits with TDDs and light-activated alarm systems, upon request
- Accessible room is nonsmoking
- The accessible room does not have an adjoining room
- Safety deposit box is located in the armoire
Entrance
The main entrance to the hotel is on Texas Avenue. There is no automatic door. There is 24-hour coverage from the front desk to assist with opening the doors and managing luggage.
Lobby
There is no lowered portion at the registration counter. Floor plans of the hotel layout should be requested at registration check-in if desired because they are not automatically available in the sleeping rooms.
Public Restrooms
All restrooms have one wheelchair-accessible stall with at least a 60" turning radius. All sinks have lever handle controls. Sink height is 29".
Meeting Rooms
AOTA will not be using meeting rooms at the Inn at the Ballpark.
Telephones
A TDD is available at the front desk. There are no public pay phones.
Elevators
All elevators are equipped with raised/braille designation at the cabin controls and on the door jambs. There is an auditory signal at each level but not a verbal cue. The elevators will accommodate two scooters or wheelchairs.
Restaurant/Bar Facilities
The dining area has accessible seating.
Service Animals
There is a grassy area near the side door of the property for service animals.
Parking
Parking is valet only.
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TRANSPORTATION
AOTA Conference hotels are situated approximately 12 miles from William P. Hobby Airport (HOU) and 25 miles from Houston Intercontinental Airport (IAH).
SuperShuttle
713-523-8888
800-BLUE VAN (258-3826)
SuperShuttle complies with the American Disabilities Act pertaining to accessible service for airport shuttle service. People who are in need of accessible service must make a reservation by calling one of the phone numbers listed above. Reservations must be made 1 day in advance to ensure availability of accessible vans. Reservations can also be made online. When making a reservation, customers should specify whether an accessible vehicle is required and whether a service animal will be accompanying them.
Taxi Service
Yellow Cab offers wheelchair accessible vehicles/vans. Call (713)236-1111 at least 24 hours ahead of time to make arrangements or make your reservation online.
MOBILITY AIDS
Arrangements have been made with the following two businesses to provide scooters for registered participants who require them. Please contact the businesses directly to arrange for drop off/pick up of your scooter and payment.
- Scootaround Mobility Solutions—Contact them at 1-888-441-7575
- Mobility Plus—Contact them at 1-713-468-4683
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ADDITIONAL RESOURCES
Please visit Accessibility Services in the main Registration area on Level Two of the George R. Brown Convention Center for additional information. A listing of accessible restaurants will be available on site.
Real time captioning for all General Sessions is provided by Caption First.
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