Accessibility Services Information
Indiana Convention Center │ JW Marriott Indianapolis (Conference Headquarters) │Courtyard by Marriott │ Crowne Plaza at Historic Union Station (Student Hotel) │Fairfield Inn & Suites Indianapolis Downtown (Student Hotel) │Hyatt Regency Indianapolis │ Indianapolis Marriott Downtown │Omni Severin Hotel │SpringHill Suites Indianapolis Downtown │Westin Indianapolis│ Transportation │ Mobility Aids │Additional Resources
Indiana Convention Center
100 South Capitol Avenue
Indianapolis, Indiana 46225
317-262-3400
| 100 Level: |
Expo, General Sessions, Meeting Rooms, and Registration
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200 Level:
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Meeting Rooms
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Entrances
AOTA will be using the older portion of the Indiana Convention Center. Access can be gained from street level or through the covered walkways that are connected with the various hotel properties.
Elevators
There are elevators located throughout the Convention Center that allow access to both levels.
All elevators are equipped with raised/Braille designation at the cabin controls and on the door jambs. There is no auditory signal at each level. The public elevators will accommodate 2 to 3 scooters or wheelchairs.
Signage
Informational and directional signage is located overhead. Signs indicating meeting rooms and restrooms are on the walls adjacent to the doorways and have raised/Braille designation. AOTA will provide additional directional signage.
Meeting Rooms
All meeting rooms are wheelchair accessible. The actual arrangement of meeting room seating will be coordinated by AOTA. Doors typically remain open during meetings. All doors have lever handles. There is low-pile carpeting throughout the meeting rooms.
Restrooms
There are entry doors for each restroom that are wheelchair accessible. The Indiana Convention Center did widen some bathroom doors at AOTA's request. All sinks have automatic sensors. Not all restrooms have at least one wheelchair-accessible stall with at least a 60" turning radius. Every other restroom has the larger accessible stall available.
Telephones & Alarm Systems
There are limited public phones in the Convention Center.
The alarm system in the Convention Center has both auditory and visual components. Convention Center staff will direct attendees in the event of an emergency.
Drinking Fountains
There are numerous drinking fountains throughout the facility, with high–low fountains at all locations.
Service Animals
All service animals must be curbed. There are numerous patches of grass outside of the entranceways.
Parking
Parking is available throughout the adjoining neighborhood. For more specific options, click here. Both garage and open air lots are available.
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JW Marriott Indianapolis
(Conference Headquarters)
10 South West Street
Indianapolis, Indiana 46204
317-860-5800
Distance to the Indiana Convention Center: The hotel is connected by an enclosed walkway. The walk should take approximately 5 to 7 minutes. Push plates on doors allow access.
Pluses: The JW Marriott is the Conference Headquarters hotel. It is connected to the Indiana Convention Center by an enclosed walkway. It is a brand new property.
Minuses: The JW Marriott is one of the furthest hotels from the Indiana Convention Center.
Accessible Guest Rooms
There are 36 guest rooms categorized as accessible at the JW Marriott. The following accommodations are available:
- Wide doorways and lever hardware
- High and low peepholes
- Low-pile carpeting in sleeping area and tile in the bathroom
- Closets with raised and lowered clothes bars
- Lowered temperature control unit
- Table lamps with toggle switches
- Lowered ironing board and iron
- Raised electrical outlets
- King- and queen-size beds
- Minimized clutter
- Elevated toilets—19" high
- Roll-under sinks with lever faucets
- Wall-mounted grab bars at toilet, tub, and shower area
- Handheld showers
- Roll-in shower rooms
- Tub benches and shower chairs, upon request
- TDD kits with TDDs and light-activated alarm systems, upon request
- Nonsmoking property
- Some of the accessible rooms have adjoining rooms
- Safe deposit box is located in the room
Entrance
The main entrance to the hotel is on South West Street. There is a power door with a graded slope. There is 24-hour coverage from bellhops to assist with luggage.
Lobby
The hotel lobby is just inside entrance. A portion of the registration counter is wheelchair accessible. Floor plans of the hotel layout should be requested at registration check-in if desired because they are not automatically available in the guest rooms.
Smoking is not permitted in public areas of the hotel.
Public Restrooms
All restrooms have one wheelchair-accessible stall with at least a 60" turning radius. All restroom sinks have automatic controls.
Meeting Rooms
All meeting rooms are wheelchair accessible. The actual arrangement of meeting room seating will be coordinated by AOTA. Doors typically remain open during meetings.
Telephones
A TDD is available at the front desk.
Elevators
All elevators are equipped with raised/Braille designation at the cabin controls and on the door jambs. There is an auditory cue that announces each floor. The elevators will accommodate two scooters or wheelchairs.
Restaurant/Bar Facilities
There is accessible seating in all restaurants.
Service Animals
All service animals must be curbed out the front entrance of the hotel.
Parking
Conversion vans can be accommodated on the first level of the garage.
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Courtyard By Marriott
601 West Washington Street
Indianapolis, Indiana 46204
317-822-9029
Distance from the Indiana Convention Center: Hotel is part of the Marriott Place complex. Approximately 2 to 3 block walk.
Pluses: The Courtyard by Marriott is a relatively new property.
Minuses: One of the furthest properties from the Indiana Convention Center. Approximately a 10 minute walk. The Marriott complex parking is a 5 to 7 minute walk from the hotel.
Accessible Guest Rooms
Eight accessible rooms have been made available at the Courtyard by Marriott. The following accommodations are available:
- Wide doorways and lever hardware
- High and low peepholes
- Decreased pressure to open doors
- Low-pile carpeting in the sleeping area and tile in the bathroom
- Closets with raised and lowered clothes bars
- Lowered ironing board and iron
- Elevated toilets—17" high
- Sinks with lever faucets
- Wall-mounted grab bars at toilet and tub areas
- Handheld showers
- King- and queen-size beds
- Tub benches and shower chairs, upon request
- Roll-in showers in 5 rooms
- TDD kits with TDDs and light-activated alarm systems, upon request
- Nonsmoking property
- Some accessible rooms have adjoining rooms
- Safety deposit box is located in the room
Entrance
The main entrance to the hotel is on West Washington Street. There is an automatic door. There is 24-hour coverage from staff to assist with luggage.
Lobby
A portion of the registration counter is wheelchair accessible. Floor plans of the hotel layout should be requested at registration check-in if desired because they are not automatically available in the sleeping rooms.
Public Restrooms
All restrooms have one wheelchair-accessible stall with at least a 60" turning radius. The sinks have lever handles.
Meeting Rooms
AOTA will not be using the meeting rooms at the Courtyard by Marriott.
Telephones
A TDD is available at the front desk.
Elevators
All elevators are equipped with raised/Braille designation at the cabin controls and on the door jambs. There is no auditory signal at each level. The elevators will accommodate two scooters or wheelchairs.
Restaurant/Bar Facilities
The eating area has accessible seating.
Service Animals
All service animals must be curbed outside the front door.
Parking
Parking is available at the JW Marriott.
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Crowne Plaza at Historic Union Station
(Student Hotel)
123 West Louisiana Street
Indianapolis, Indiana 46225
317-236-7474
Distance from the Indiana Convention Center: Less than 1 block. Connected by covered walkway.
Pluses: The Crowne Plaza is one of the designated Student Hotels. There is a covered walkway connecting the hotel to the Convention Center.
Minuses: A number of the rooms are not accessible as the hotel is located in an old railroad station. A number of train cars serve as guest rooms. No roll-in shower rooms.
Accessible Guest Rooms
Five rooms are categorized as accessible at the Crowne Plaza. The following accommodations are available:
- Wide doorways and lever hardware
- Decreased pressure to open doors
- Low-pile carpeting in the sleeping area and tile in the bathroom
- Lowered clothes bars
- TDD kits with TDDs and light-activated alarm systems, upon request
- King-size beds
- Minimized clutter
- Toilets are 16" high
- Roll-under sinks with lever faucets
- Handheld showers
- Wall-mounted grab bars at toilet, tub, and shower area
- Nonsmoking property
- Some accessible rooms have adjoining rooms
- Tub benches and shower chairs, upon request
Entrance
The main entrance is on West Louisiana Street. There is an automatic door with a graded slope. A switchback ramp must be used to gain access to the main lobby and registration desk. There is 24-hour coverage from bellhops to assist with luggage.
Lobby
There is no lowered counter at the front desk. Floor plans of the hotel layout should be requested at registration check-in if desired because they are not automatically available in the guest rooms.
Public Restrooms
The restrooms have at least one wheelchair-accessible stall with at least a 60" turning radius. All faucets have lever handles.
Meeting Rooms
AOTA will not be using meeting rooms at the Crowne Plaza.
Telephones
A TDD is available at the front desk.
Elevators
All elevators are equipped with raised/Braille designation at the cabin controls and on the door jambs. There is no auditory signal. The elevators will accommodate one scooter or wheelchair.
Restaurant/Bar Facilities
There is accessible seating in the restaurant.
Service Animals
All service animals must be curbed outside the front door.
Parking
Valet and self-parking are both available. Parking is across the street. Conversion vans will need to use an open air lot.
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Fairfield Inn & Suites Indianapolis Downtown
(Student Hotel)
501 West Washington Street
Indianapolis, Indiana 46204
317-636-7678
Distance from the Indiana Convention Center: Hotel is part of the Marriott Place complex. Approximately 2 to 3 block walk.
Pluses: The Fairfield Inn & Suites is a relatively new property. Breakfast is included in the room rate.
Minuses: One of the furthest properties from the Indiana Convention Center. Approximately a 10 minute walk. The Marriott complex parking is a 5 to 7 minute walk from the hotel.
Accessible Guest Rooms
Eight rooms are categorized as accessible at the Fairfield Inn & Suites. The following accommodations are available:
- Wide doorways and lever hardware
- High and low peepholes
- Low-pile carpeting in sleeping area and tile in bathroom
- Elevated toilets—19" high
- Roll-under sinks with lever faucets
- Wall-mounted grab bars at toilet and tub areas
- Handheld showers
- King-size beds
- Some accessible rooms have adjoining rooms
- Lowered clothes bars
- Tub benches and shower chairs, upon request
- TDD kits with TDDs and light-activated alarm systems, upon request
- Nonsmoking property
Entrance
The main entrance to the hotel is on West Washington Street. There is an automatic door.
Lobby
There is no lowered portion at the registration counter. Floor plans of the hotel layout should be requested at registration check-in if desired because they are not automatically available in the sleeping rooms.
Public Restrooms
All restrooms have one wheelchair-accessible stall with at least a 60" turning radius. All sinks have automatic sensors.
Meeting Rooms
AOTA will not be using meeting rooms at the Fairfield Inn & Suites.
Telephones
A TDD is available at the front desk.
Elevators
All elevators are equipped with raised/Braille designation at the cabin controls and on the door jambs. There is no auditory signal announcing each level. The elevators will accommodate two scooters or wheelchairs.
Restaurant/Bar Facilities
The dining area has accessible seating.
Service Animals
All service animals must be curbed outside the front entrance.
Parking
Parking is available at the JW Marriott.
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Hyatt Regency Indianapolis
One South Capitol Avenue
Indianapolis, Indiana 46204
317-632-1234
Distance from the Indiana Convention Center: Connected by a covered walkway to Level 200.
Pluses: The Hyatt Regency Indianapolis is one of the closest properties to the Indiana Convention Center.
Minuses: Off-site parking for conversion vans.
Accessible Guest Rooms
Ten rooms are categorized as accessible at the Hyatt Regency Indianapolis. The following accommodations are available:
- Wide doorways and lever hardware
- High and low peepholes
- Decreased pressure to open doors
- Low-pile carpeting in the sleeping area and tile in the bathroom
- Elevated toilets—7" high
- Roll-under sinks with lever faucets
- Wall-mounted grab bars at toilet and tub areas
- Handheld showers
- King- and queen-size beds
- Tub benches and shower chairs, upon request
- TDD kits with TDDs and light-activated alarm systems, upon request
- All are nonsmoking rooms
Entrance
The main entrance to the hotel is on Capitol Avenue. There is an automatic door. There is 24-hour coverage from bellhops to assist with luggage.
Lobby
A portion of the registration counter is wheelchair accessible. Floor plans of the hotel layout should be requested at registration check-in if desired because they are not automatically available in the sleeping rooms.
Public Restrooms
All restrooms have one wheelchair-accessible stall with at least a 60" turning radius. All sinks have automatic sensors.
Meeting Rooms
AOTA will not be using meeting rooms at the Hyatt Regency Indianapolis.
Telephones
A TDD is available at the front desk.
Elevators
All elevators are equipped with raised/Braille designation at the cabin controls and on the door jambs. There is no auditory signal announcing each level. The elevators will accommodate two scooters or wheelchairs.
Restaurant/Bar Facilities
The restaurant has accessible seating.
Service Animals
All service animals must be curbed across the street.
Parking
There is only off-site parking for conversion vans. Contact the hotel directly for closest open air lots.
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Indianapolis Marriott Downtown
350 West Maryland Street
Indianapolis, Indiana 46225
317-822-3500
Distance to the Indiana Convention Center: Connected by a covered walkway to Level 200.
Pluses: The Indianapolis Marriott Downtown is one of the closest properties to the Indiana Convention Center.
Accessible Guest Rooms
There are 11 guest rooms categorized as accessible at the Indianapolis Marriott Downtown. The following accommodations are available:
- Wide doorways and lever hardware
- High and low peepholes
- Low-pile carpeting in sleeping area and tile in the bathroom
- Closets with lowered clothes bars
- Lowered temperature control unit
- Table lamps with toggle switches
- Lowered ironing board and iron
- Raised electrical outlets
- King- and queen-size beds
- Minimized clutter
- Elevated toilets—19" high
- Roll-under sinks with lever faucets
- Wall-mounted grab bars at toilet, tub, and shower area
- Handheld showers
- Roll-in shower rooms
- Decreased pressure to open doors
- Tub benches and shower chairs, upon request
- TDD kits with TDDs and light-activated alarm systems, upon request
- Nonsmoking property
- Some of the accessible rooms have adjoining rooms
- Safe deposit box is located in the room
Entrance
The main entrance to the hotel is on West Maryland Street. There is a power door with a graded slope. There is 24-hour coverage from bellhops to assist with luggage.
Lobby
A portion of the registration counter is wheelchair accessible. Floor plans of the hotel layout should be requested at registration check-in if desired because they are not automatically available in the guest rooms.
Public Restrooms
All restrooms have one wheelchair-accessible stall with at least a 60" turning radius. All restroom sinks have automatic controls.
Meeting Rooms
AOTA will not be using meeting rooms at the Indianapolis Marriott Downtown.
Telephones
A TDD is available at the front desk.
Elevators
All elevators are equipped with raised/Braille designation at the cabin controls and on the door jambs. There is an auditory cue that announces each floor. The elevators will accommodate two scooters or wheelchairs.
Restaurant/Bar Facilities
There is accessible seating in all restaurants.
Service Animals
All service animals must be curbed out the front entrance of the hotel.
Parking
Conversion vans can be accommodated on the first level of the garage.
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Omni Severin Hotel
40 West Jackson Place
Indianapolis, Indiana 46225
317-634-6664
Distance from the Indiana Convention Center: Approximately 2 to 3 blocks.
Pluses: The hotel has recently undergone an extensive renovation.
Minuses: The covered walkway to the Convention Center is a circuitous route—through an enclosed mall. You must walk outside for the most direct route. The nearest conversion van parking is 2.5 blocks away.
Accessible Guest Rooms
Nine rooms are categorized as accessible at the Omni Severin Hotel. The following accommodations are available:
- Wide doorways and lever hardware
- Decreased pressure to open doors
- Low-pile carpeting in the sleeping area and tile in the bathroom
- Lowered clothes bars
- TDD kits with TDDs and light-activated alarm systems, upon request
- King-size beds
- Minimized clutter
- Elevated toilets—17" high
- Lowered thermostat controls
- Roll-under sinks with lever faucets
- Handheld showers
- Wall-mounted grab bars at toilet, tub, and shower area
- Nonsmoking property
- Tub benches and shower chairs, upon request
Entrance
The main entrance is on West Jackson Place. There is an automatic door with a graded slope. There is 24-hour coverage from bellhops to assist with luggage.
Lobby
There is no lowered counter at the front desk. Floor plans of the hotel layout should be requested at registration check-in if desired because they are not automatically available in the guest rooms.
Public Restrooms
The restrooms have at least one wheelchair-accessible stall with at least a 60" turning radius. All faucets have automatic sensors.
Meeting Rooms
AOTA will not be using meeting rooms at the Omni Severin Hotel.
Telephones
A TDD is available at the front desk.
Elevators
All elevators are equipped with raised/Braille designation at the cabin controls and on the door jambs. There is an auditory cue that announces each floor. The elevators will accommodate 2 to 3 scooters or wheelchairs.
Restaurant/Bar Facilities
There is accessible seating in the restaurant.
Service Animals
All service animals must be curbed outside the front door.
Parking
The nearest conversion van parking is 2.5 blocks away.
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Springhill Suites Indianapolis Downtown
601 West Washington Street
Indianapolis, Indiana 46204
317-972-7293
Distance from the Indiana Convention Center: Hotel is part of the Marriott Place complex. Approximately 2 to 3 block walk.
Pluses: The SpringHill Suites is a relatively new property. Breakfast is included in the room rate.
Minuses: One of the furthest properties from the Indiana Convention Center. Approximately a 10 minute walk. The Marriott complex parking is a 5 to 7 minute walk from the hotel.
Accessible Guest Rooms
Four rooms are categorized as accessible at the SpringHill Suites. The following accommodations are available:
- Wide doorways and lever hardware
- High and low peepholes
- Lowered clothes bar
- Low-pile carpeting in sleeping area and tile in bathroom
- Elevated toilets—18" high
- Roll-under sinks with lever faucets
- Wall-mounted grab bars at toilet and tub areas
- Handheld showers
- King-size beds
- Lowered clothes bars
- Tub benches and shower chairs, upon request
- TDD kits with TDDs and light-activated alarm systems, upon request
- Nonsmoking property
Entrance
The main entrance to the hotel is on West Washington Street. There is an automatic door.
Lobby
There is no lowered portion at the registration counter. Floor plans of the hotel layout should be requested at registration check-in if desired because they are not automatically available in the sleeping rooms.
Public Restrooms
All restrooms have one wheelchair-accessible stall with at least a 60" turning radius. All sinks have automatic sensors.
Meeting Rooms
AOTA will not be using meeting rooms at the SpringHill Suites.
Telephones
A TDD is available at the front desk.
Elevators
All elevators are equipped with raised/Braille designation at the cabin controls and on the door jambs. There is an auditory signal announcing each level. The elevators will accommodate two scooters or wheelchairs.
Restaurant/Bar Facilities
The dining area has accessible seating.
Service Animals
All service animals must be curbed outside the front entrance.
Parking
Parking is available at the JW Marriott.
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Westin Indianapolis
50 South Capitol Avenue
Indianapolis, Indiana 46204
317-262-8100
Distance to the Indiana Convention Center: Connected by a covered walkway to Level 200.
Pluses: The Westin Indianapolis is one of the closest properties to the Indiana Convention Center.
Minuses: The Westin Indianapolis has not recently renovated their guest rooms.
Accessible Guest Rooms
There are 11 guest rooms categorized as accessible at the Westin Indianapolis. The following accommodations are available:
- Wide doorways and lever hardware
- High and low peepholes
- Low-pile carpeting in sleeping area and tile in the bathroom
- Lowered temperature control unit
- Raised electrical outlets
- King- and queen-size beds
- Minimized clutter
- Elevated toilets—19" high
- Roll-under sinks with lever faucets
- Wall-mounted grab bars at toilet, tub, and shower area
- Handheld showers
- Roll-in shower rooms
- Decreased pressure to open doors
- Tub benches and shower chairs, upon request
- TDD kits with TDDs and light-activated alarm systems, upon request
- Nonsmoking property
- Some of the accessible rooms have adjoining rooms
- Safe deposit box is located in the room
Entrance
The main entrance to the hotel is on South Capitol Avenue. There is a power door with a graded slope. There is 24-hour coverage from bellhops to assist with luggage.
Lobby
A portion of the registration counter is wheelchair accessible. Floor plans of the hotel layout should be requested at registration check-in if desired because they are not automatically available in the guest rooms.
Public Restrooms
All restrooms have one wheelchair-accessible stall with at least a 60" turning radius. All restroom sinks have automatic controls.
Meeting Rooms
AOTA will not be using meeting rooms at the Indianapolis Westin Indianapolis.
Telephones
A TDD is available at the front desk.
Elevators
All elevators are equipped with raised/Braille designation at the cabin controls and on the door jambs. There is no auditory cue that announces each floor. The elevators will accommodate two scooters or wheelchairs.
Restaurant/Bar Facilities
There is accessible seating in all restaurants.
Service Animals
All service animals must be curbed out the front entrance of the hotel.
Parking
Conversion vans can be accommodated at the front entranceway.
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Transportation
To arrange transportation to/from the Indianapolis International Airport – contact the Indianapolis Yellow Cab at (317)247-6233 x252 or khawkins@ycindy.com . Be prepared to provide them with the name of your airline, flight number, time of arrival, and destination.
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Mobility Aids
Scootaround
Scootaround provides a simple, convenient electric scooter and wheelchair rentals.
Your mobility device can be reserved in advance and will be delivered to your hotel in Indianapolis. Daily and weekly rates are available. Operators are available 24 hours per day, 7 days per week at 888-441-7575.
Local scooter rental options include:
- At Home Health Equipment, 4309 West 96th Street, Indianapolis
Phone: 317-872-9702; Toll Free: 800-848-4670
- Home Health Depot, 7040 N. Guion Road, Indianapolis ,
Phone: 317-347-6400
- Benchmark Mobility, 7051 Corporate Circle, Indianapolis
Phone: 317-337-9957
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Additional Resources
Please visit the Information/Hospitality/Accessibility Services booth in the Registration area of the Indiana Convention Center for additional information. A listing of accessible restaurants will be available on site.
All General Sessions will be real-time captioned.
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